F5 Foundation respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit ffivefoundation.com.
1. Information We Collect
We may collect the following types of information when you interact with our Site:
1.1 Personal Information You Provide
- Name
- Email address
- Phone number
- Donation/payment details (if applicable)
- Any other information you voluntarily provide through forms or correspondence
1.2 Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages you visit and actions you take on the Site
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use your information for the following purposes:
- To operate and maintain the Site
- To respond to your inquiries and provide requested services
- To process donations or payments
- To send you updates, newsletters, and information (if you opt-in)
- To improve the functionality, performance, and security of the Site
- To comply with legal obligations
3. Cookies & Tracking Technologies
We may use cookies, pixels, and similar tools to enhance user experience, analyze trends, and track website performance.
You may adjust your browser settings to refuse cookies, but some features of the Site may not function properly if you do so.
4. Sharing of Information
We respect your privacy and will never sell or swap your personal information. We may share your information only in the following circumstances:
4.1 With Service Providers and Partners
- With agents, partners, or service providers (including hosting providers, payment processors, digital advertising agencies, and social media companies) to operate the Site, send communications, perform marketing, or process donations you initiate.
- With national fundraising partners to support refugee and humanitarian programs. We may also share anonymized cookie data with these partners so they can provide tailored content to their audiences.
4.2 With Digital Advertising & Social Media Platforms
- We may share limited data (such as encrypted email addresses or purchase details) with third-party platforms like Google, Meta, Facebook, Instagram, Twitter, and YouTube to deliver targeted communications, improve campaign performance, and share updates with people like you.
- This information is always shared in encrypted form and deleted immediately after use.
4.3 With Organizations Outside Your Country of Residence
- In cases where data is transferred internationally, we ensure adequate safeguards are in place and only work with partners who can provide strong protections for your personal data.
4.4 Legal & Regulatory Requirements
- If required by law, regulation, or court order.
4.5 Organizational Changes
- In the event of a merger, restructuring, or similar changes, personal data may be transferred as part of organizational assets.
5. Data Security
We take commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Retention periods may vary depending on the nature of the data, the purpose of its use, and applicable legal or regulatory requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Request correction or deletion of your data
- Restrict or object to our processing of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise these rights, please contact us (see Section 10).
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
9. Children’s Privacy
Our Site is not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will promptly delete it.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”